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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sloan Dawson

Sloan Dawson

October 16, 2024

5  out of  5
rating by Sloan Dawson
"Monica and office staff are super responsive, candid, and clear -- winning qualities in an insurance agency."
We responded:
"Sloan, thank you very much for your review! My team and I are very grateful to have the opportunity to assist you with all your insurance needs. "
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Tylor Poellot

September 6, 2024

5  out of  5
rating by Tylor Poellot
"Exceptional service by Gibram! Thank you for making it easy!"
We responded:
"Tylor, thank you for taking the time to provide your review. Gibram and the rest of our team truly appreciate your support!"
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Bradley Slipsager

April 12, 2024

5  out of  5
rating by Bradley Slipsager
"Very professional and friendly!! They're always willing to go the extra mile! Thank you!"
We responded:
"Bradley, thank you for taking the time to provide us a review. My team and I appreciate you and we look forward to working with you!!"
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Ursus Guzman

April 8, 2024

5  out of  5
rating by Ursus Guzman
"Quick, Easy and great rates"
We responded:
"Ursus, thank you for taking the time to provide us with your review. We appreciate it!"
Profile photo of Hortencia Zaragoza

Hortencia Zaragoza

March 20, 2024

5  out of  5
rating by Hortencia Zaragoza
"Muy buen servicio muy atentos y cordiales y respondieron todas mis dudas gracias"
We responded:
"Hortencia, muchas gracias por tomarse el tiempo y compartir su experiencia con nosotros. Apreciamos mucho su apoyo."
Profile photo of Elvia Diaz

Elvia Diaz

December 13, 2023

5  out of  5
rating by Elvia Diaz
"Best agent around. Monica and her staff are always friendly and very helpful. Great customer service!!!"
We responded:
"Elvia, thank you so much for taking the time to write this review. My team and I appreciate you and we look forward to continuing to assist you!!"
Profile photo of Chris

Chris

November 9, 2023

5  out of  5
rating by Chris
"Talk about service. I recently swapped to State Farm, and days later I was struck by a deer being sent into me by a semi. Not only did Monica at State Farm, treat me as though she’s known me forever, but she went out of her way to ensure things were being taken care of as fast as possible. Lovely service this far."
We responded:
"Chris, thank you so much for your review!"
Profile photo of Heather Ruley Jenneman

Heather Ruley Jenneman

November 1, 2023

5  out of  5
rating by Heather Ruley Jenneman
"Monica is so great to work with. She is constantly looking out for her clients. I'm so glad when my previous agents clients had to be assigned to other agents State Farm put me with Monica. She & her entire team truly care!"
We responded:
"Heather, thank you so much for your review! My team and I truly appreciate you."
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Scotty Parker

September 6, 2023

5  out of  5
rating by Scotty Parker
"Monica and her team have always been responsive to any needs I might have. I used State Farm for years because it's just nice to have a local person to advocate for you instead of dealing with a call center."
We responded:
"Scott, thank you so much for taking time out of your day to write this review. My team and I always appreciate the chance to work with you! "
Profile photo of D C

D C

September 6, 2023

1  out of  5
rating by D C
"At the beginning I was having a good experience with the state farm agent Alex but after a couple of weeks of working with him. He started to ignore my calls and wouldn't call me back. I am very disappointed. It just goes to shows how professional these agents can really be. Luckily someone else was able to help me."
We responded:
"D C, we appreciate you reaching out. We strive to offer quality service and aim to return calls within the day. I would love the opportunity to speak with you regarding my team’s service so that I may better understand the situation."
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Abii Garciia

August 8, 2023

5  out of  5
rating by Abii Garciia
"Me encanta el trato tan cálido que hacen a sus clientes."
We responded:
"Abii, thank you for your review. We truly appreciate you. Muchas gracias te agradezco de corazón!!"
Profile photo of Debra Robles

Debra Robles

April 15, 2023

5  out of  5
rating by Debra Robles
"It was a pleasure meeting Monica and took care of our needs"
We responded:
"Debra, it was my pleasure meeting you too! Thank you for taking time. We look forward to continue to assist you with your insurance needs. "
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Taylor Knopik

February 17, 2023

5  out of  5
rating by Taylor Knopik
"I called Monica with an issue with my billing setup today. She returned my call immediately and was able to get my payment processed with no issues!"
We responded:
"Taylor, thank you for your review. We appreciate it!"
Profile photo of Beck Lane

Beck Lane

February 9, 2023

5  out of  5
rating by Beck Lane
"My parents had their auto policy through Monica at State Farm, and when I moved out I remained with her (despite the distance). Monica has been a friendly, trustworthy, and dedicated agent in the decade since I first began driving. She makes the world of auto insurance easy to understand, and I know she's always looking out for me and my family. I highly recommend Monica and her team to anyone looking for insurance."
We responded:
"Beck, thank you so much for taking the time to provide us a review! It has been my pleasure to assist you and your family with your auto insurance needs. I am grateful for your business and look forward to continue to assist you for many more years. My team and I truly appreciate you!"
Profile photo of Stephanie Kay

Stephanie Kay

December 23, 2022

2  out of  5
rating by Stephanie Kay
"They wanted to charge me $140 a month for one vehicle and I barely drive lol . I cancelled my policy that same day. Now I'm with Progressive and paying $80 for the exact same amount of coverage ! Be sure to shop around folks. It's sad that greed has gotten the best of most people."
We responded:
"Stephanie, thank you for your review. I appreciate your feedback. Unfortunately, we as agents do not set nor control rates. There are many factors that impact rates; for example cost of repairs, labor, material and so much more. Thank you for the opportunity to service you for the past years. "
Profile photo of Jennifer Stuart

Jennifer Stuart

November 10, 2022

5  out of  5
rating by Jennifer Stuart
"Monica and her team are outstanding!!! They all take the time to listen to my needs and guide me in all my options that are best for me. Are you looking for a new company that put your wants and needs first? Then this team is what your looking for🤩🤩"
We responded:
"Jennifer, thank you so much for your review! My team and I appreciate you and the opportunity to assist you. We are grateful!"
Profile photo of Milton C

Milton C

April 14, 2022

5  out of  5
rating by Milton C
"I have been a Statefarm client for 19 years, but a year ago I transferred to Monica, she has been an excellent agent, all the people in her office are very friendly and every time I have a question about my policies, they answer me immediately , everyone in her office is bilingual, I have no complaints about their service yo he sido un cliente de Statefarm por 19 años, pero desde hace un año me transferi con Monica , ella ha sido un agente excelente todas las personas en su oficina son muy amables y cada ves que tengo una duda acerca de mis pólizas me responden inmediatamente, todos en su oficina son bilingues, no tengo ninguna queja acerca de su servicio,"
We responded:
"Milton, thank you very much for providing us a review. My team and I appreciate your business and look forward to assist you for many years! Muchas gracias, se lo agradezco de todo corazón!"
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Chris Curtis

March 8, 2022

1  out of  5
rating by Chris Curtis
"One of her clients hit my truck and her office wasn't very helpful through the process, so glad I dont have state farm!"
We responded:
"Hello Chris, We are very sorry to hear about your experience with our office. Our office records indicate we assisted you by providing you the necessary information to initiate a claim, which is the same information we provide our customers and non-customers. We always appreciate feedback and it is unfortunate to hear we did not meet your expectations. Our team strives to provide the best possible service to everyone. Since we did not meet your expectations I would love to speak with you to better understand what we could have done differently. Please feel free to call our office at 402-932-3155"
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Ron R

February 13, 2022

5  out of  5
rating by Ron R
"Monica and her team are extremely nice and helpful. They answer questions as needed and are excellent at solving issues that may come up."
We responded:
"Ron, thank you for your review! My team and I appreciate your business."
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Margie Carriger

February 8, 2022

5  out of  5
rating by Margie Carriger
"Very professional, friendly and helpful. I've been assisted by Monica, Alex and Adrian at various times, they are all very helpful and knowledgeable."
We responded:
"Margie, thank you for your review! We are grateful for your business."
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Janie Sawaged

February 8, 2022

5  out of  5
rating by Janie Sawaged
"I’ve always had a great experience working with Monica at StateFarm. She is honest and caring."
We responded:
"Janie, thank you for your taking the time to provide us a review! We appreciate your business and look forward to continue to assist you!"
Profile photo of Alvin McCruel

Alvin McCruel

February 4, 2022

5  out of  5
rating by Alvin McCruel
"A great informative experience. Everyone should have an agent like Monica Rodriguez. I wish there were more stars for me to give her for her "EXCELLENT" customer service."
We responded:
"Alvin, thank you so much for providing us such a wonderful review! We appreciate you and are grateful to be able to help you!"
Profile photo of Raymundo Montejano

Raymundo Montejano

February 4, 2022

5  out of  5
rating by Raymundo Montejano
"Outstanding service."
We responded:
"Raymundo, thank you for your review, we appreciate it!"
Profile photo of Daniel Padilla

Daniel Padilla

January 28, 2022

5  out of  5
rating by Daniel Padilla
"Alex is el mejor 👍🏽"
We responded:
"Daniel, muchas gracias!"
Profile photo of Josue Medrano

Josue Medrano

January 27, 2022

5  out of  5
rating by Josue Medrano
"Very professional! Friendly environment. I recommend this place 100%! Monica helped us with all of our needs. We are very satisfied with State Farm."
We responded:
"Josué, thank you for providing us a review! We appreciate your business!"