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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Debra Robles

April 15, 2023

5  out of  5 rating by Debra Robles
"It was a pleasure meeting Monica and took care of our needs"

Taylor Knopik

February 17, 2023

5  out of  5 rating by Taylor Knopik
"I called Monica with an issue with my billing setup today. She returned my call immediately and was able to get my payment processed with no issues!"

Heather Ruley-Jenneman

February 13, 2023

5  out of  5 rating by Heather Ruley-Jenneman
"I thought I had a previous review....this office is so great to work with. Very friendly and fun. Appreciate everything they do for me from helping me to understand my coverage to helping me figure things out when corporate makes their job difficult."

Beck Lane

February 9, 2023

5  out of  5 rating by Beck Lane
"My parents had their auto policy through Monica at State Farm, and when I moved out I remained with her (despite the distance). Monica has been a friendly, trustworthy, and dedicated agent in the decade since I first began driving. She makes the world of auto insurance easy to understand, and I know she's always looking out for me and my family. I highly recommend Monica and her team to anyone looking for insurance."

Stephanie Kay

December 23, 2022

2  out of  5 rating by Stephanie Kay
"They wanted to charge me $140 a month for one vehicle and I barely drive lol . I cancelled my policy that same day. Now I'm with Progressive and paying $80 for the exact same amount of coverage ! Be sure to shop around folks. It's sad that greed has gotten the best of most people."

Jennifer Stuart

November 10, 2022

5  out of  5 rating by Jennifer Stuart
"Monica and her team are outstanding!!! They all take the time to listen to my needs and guide me in all my options that are best for me. Are you looking for a new company that put your wants and needs first? Then this team is what your looking for🤩🤩"

A R

October 18, 2022

1  out of  5 rating by A R
"Would not speak with me directly - had to speak with Alex - he told me that I can go month to month for coverage due to financial circumstances. With emails that were agreed upon, and confirmation that my plan was settled. They tried to charge me for another month AFTER I cancelled the e policy. They send an attorney after me for 126 dollars. Really? So I’m expected to pay for a month of coverage that I explicitly said to cancel and it was received and accepted to cancel coverage on a specific date - yet you send this to an attorney. You guys are awful. Beware of this agent."

Milton C

April 14, 2022

5  out of  5 rating by Milton C
"(Translated by Google) I have been a Statefarm client for 19 years, but a year ago I transferred to Monica, she has been an excellent agent, all the people in her office are very friendly and every time I have a question about my policies, they answer me immediately , everyone in her office is bilingual, I have no complaints about their service I have been a Statefarm client for 19 years, but a year ago I transferred with Monica, she has been an excellent agent, all the people in her office are very friendly and every time I have a question about my policies they answer me immediately , everyone in your office is bilingual, I have no complaints about your service, (Original) I have been a Statefarm client for 19 years, but a year ago I transferred to Monica, she has been an excellent agent, all the people in her office are very friendly and every time I have a question about my policies, they answer me immediately , everyone in her office is bilingual, I have no complaints about their service yo he sido un cliente de Statefarm por 19 años, pero desde hace un año me transferi con Monica , ella ha sido un agente excelente todas las personas en su oficina son muy amables y cada ves que tengo una duda acerca de mis pólizas me responden inmediatamente, todos en su oficina son bilingues, no tengo ninguna queja acerca de su servicio,"

Chris Curtis

March 8, 2022

1  out of  5 rating by Chris Curtis
"One of her clients hit my truck and her office wasn't very helpful through the process, so glad I dont have state farm!"

Ron R

February 13, 2022

5  out of  5 rating by Ron R
"Monica and her team are extremely nice and helpful. They answer questions as needed and are excellent at solving issues that may come up."

Margie Carriger

February 8, 2022

5  out of  5 rating by Margie Carriger
"Very professional, friendly and helpful. I've been assisted by Monica, Alex and Adrian at various times, they are all very helpful and knowledgeable."

Janie Sawaged

February 8, 2022

5  out of  5 rating by Janie Sawaged
"I’ve always had a great experience working with Monica at StateFarm. She is honest and caring."

Alvin McCruel

February 4, 2022

5  out of  5 rating by Alvin McCruel
"A great informative experience. Everyone should have an agent like Monica Rodriguez. I wish there were more stars for me to give her for her "EXCELLENT" customer service."

Raymundo Montejano

February 4, 2022

5  out of  5 rating by Raymundo Montejano
"Outstanding service."

Allison Lariviere

January 30, 2022

5  out of  5 rating by Allison Lariviere
"Monica and her team are professional and knowledgeable. Monica makes a point of finding you the best policy to fit your needs and budget. It’s refreshing finding an agent that cares for the customer and is not just in it for the sale."

Daniel Padilla

January 28, 2022

5  out of  5 rating by Daniel Padilla
"(Translated by Google) Alex is the best 👍🏽 (Original) Alex is el mejor 👍🏽"

Josue Medrano

January 27, 2022

5  out of  5 rating by Josue Medrano
"Very professional! Friendly environment. I recommend this place 100%! Monica helped us with all of our needs. We are very satisfied with State Farm."

Adrian Rodriguez#1

January 26, 2022

5  out of  5 rating by Adrian Rodriguez#1
"Monica and her team are professional, helpful, and friendly! I have my Auto, Renters, Business, and Life policies with them and have had nothing but an awesome experience with Monica and Alex."

Gloria Neri

January 12, 2022

5  out of  5 rating by Gloria Neri
"Best in town. Especially working with Alex he is best. Highly recommended.."

William Lenagh

January 6, 2022

5  out of  5 rating by William Lenagh
"The insurance company I was with would not return my calls or get me the information I requested. Monica was very professional and responsive to my request to switch over to State Farm. The icing on the cake was that I also saved money by switching. We couldn't be happier about our experience with her and Alex."

Aleyna Baggott

May 24, 2021

5  out of  5 rating by Aleyna Baggott
"I was with Monica for 6 and a half years, and she has been beyond amazing. She has helped me through a couple claims, a divorce, and just recently a move back to the east coast. Always super responsive when I needed help or had questions, and went above and beyond to help me when I needed her. If I could have brought her with me on my move, I would have! I highly recommend her to anyone looking for an agent in the Omaha area. She and her team are some of the best in the business."

Kevin Lane

May 11, 2021

5  out of  5 rating by Kevin Lane
"I have had State Farm for over 20 years, and I have been with Monica for over 10 years. Great service and follow-up after a claim. Monica always has the customers best interest foremost."

Emily Guerrero

April 2, 2021

5  out of  5 rating by Emily Guerrero
"Monica and her team are the best! They are always so helpful and go above and beyond to make sure I understand all of my policies and answer any questions I have. They are always very prompt, courteous and professional. Definitely recommend!"

Alexis Giesler

March 25, 2021

5  out of  5 rating by Alexis Giesler
"Monica and her team have helped me save a ton of money! They've led me to the right direction and helped me find what would be best for me and not just for now but for the rest of my life! I loved meeting Lexie 🐶 couldn't ask for any better or anyone better to help me!"

Tyler Pinegar

February 11, 2021

5  out of  5 rating by Tyler Pinegar
"Monica and her team are great, they are honest, timely and make sure to answer any and all questions along the way. I Highly recommend them"